Question 1

Where do you ship to?

Accepted Answer

We ship Australia wide and to New Zealand. For all international orders please contact us to check shipping details based on your location.

Question 2

How long does it take to process my order?

Accepted Answer

Once an order is confirmed please note there is a 1-3 day turnaround from purchase to shipping confirmation.

Question 3

What if I need to change my address after my order is confirmed?

Accepted Answer

If you find your address is wrong or need to change it, please contact us ASAP. We must be informed of this before goods are shipped. Once your order has been shipped there is not a lot we can do.

Question 4

Can I pick up from Colour State direct or drop off returned items?

Accepted Answer

Unfortunately, we are unable to offer this as currently our business is only based online.

Question 5

Do you offer a gift service?

Accepted Answer

You can send orders as a gift, if required be sure to update to the desired delivery address and receiver’s name. Unfortunately, we cannot offer gift wrapping at this stage.

Live Life in Colour

FAQ

Where do you ship to?

How long does it take to process my order?

What if I need to change my address after my order is confirmed?

Can I pick up from Colour State direct or drop off returned items?

Do you offer a gift service?